Support for home and business owners

When you suffer a loss caused by fire, water, wind or mould, the period immediately following can be a time of confusion and uncertainty

 

If you should experience such a disaster, you will have two allies who will work in partnership to help you resolve the crisis – your insurance company and a restoration company.

Restoration companies are specialized repair experts who are contracted to restore your property to pre-loss conditions. Superior has been serving the public since 1959, operating as Superior Cleaners of Peterborough, and has since grown to become one of the most respected restoration companies in the business. With full service restoration from drying and cleaning to reconstruction, our offices respond to emergencies, 24 hours a day, seven days a week. We specialize in providing complete restoration services to both residential and commercial building and their contents. Superior is also a member of Disaster Kleenup International (DKI) – a national network of leading property restoration professionals.

We hope you never need to use our emergency services, but if you do, we hope you will find it helpful and comforting to know what to expect in an emergency. Please read “First Things First” to begin the process…

First Things First Tree

First Things First…..

Fire, water, wind and mould damage occur with a wide range of severity, from minor damage to the total destruction of a building and its contents.

 

If you were to experience such a loss, the results could range from a temporary inconvenience to major tragedy. Whatever the severity, you would most likely find yourself in unfamiliar territory. On top of the disruption of your daily routine, you would have to make decisions that may have a long-term impact on your personal and financial affairs.

This section describes the considerations and approaches typically taken by restoration companies and gives you a step-by-step guide as to what you may expect in the event of such an emergency. In the event of a loss due to fire and or water, the first thing we will determine, as your restoration company, is the safety and habitability of your home or business. We will consider:

If you should experience such a disaster, you will have two allies who will work in partnership to help you resolve the crisis – your insurance company and a restoration company.

Restoration companies are specialized repair experts who are contracted to restore your property to pre-loss conditions. Superior has been serving the public since 1959, operating as Superior Cleaners of Peterborough, and has since grown to become one of the most respected restoration companies in the business. With full service restoration from drying and cleaning to reconstruction, our offices respond to emergencies, 24 hours a day, seven days a week. We specialize in providing complete restoration services to both residential and commercial building and their contents. Superior is also a member of Disaster Kleenup International (DKI) – a national network of leading property restoration professionals.

We hope you never need to use our emergency services, but if you do, we hope you will find it helpful and comforting to know what to expect in an emergency. Please read “First Things First” to begin the process…

Structural damage which could make the building unsafe

Presence of mould

Sewer backup contamination

Biohazards

Smoke toxicity

Immune compromised occupants

Once the safety issues have been assessed, the next priority is to preserve your:

Dwelling

Clothing

Precious belongings

Precious belongings

Furnishings

Artwork

Restoration Priorities at the Workplace

When a business suffers a loss due to fire, water, sewer back-up or mould, their immediate need is to avoid the costly interruption of vital business operations.

 

The first priority is to get administrative capability up and running. This may include finding temporary office space and retrieving and possibly restoring vital files, documents and electronic equipment.