In Case of Water Damage

Like fire damage, FAST action is important, however, the wrong action can delay or impede recovery

Water Damage


  • Identify the source of incoming water and if possible stop it or call a professional to handle it
  • Turn off all electrical appliances and electronics in and around the affected area
  • Remove excess water by mopping or blotting
  • Remove or elevate furniture off wet areas to prevent permanent stains
  • Prop up wet cushions
  • Wipe water from wood furniture after removal of lamps and table top items
  • Place aluminium or glass saucers under furniture legs when on wet carpet to prevent possible bleeding of dyes into the carpet below
  • Remove valuable oil paintings and art objects to a safe, dry environment
  • Empty out closet floors, including shoes and cardboard boxes that could cause staining
  • Call our 24-hour emergency service number for assistance, 745-2666 or 1-888-853-9594 toll-free


  • Turn on ceiling fixtures if the ceiling is wet and stay away from sagging ceilings
  • Pull up the carpet and pad – this could cause permanent damage
  • Leave books and other materials containing water-soluble dyes on wet carpets
  • Sttempt to dry carpeting with an electric heater
  • Turn up the heat above normal room temperature until our technicians have installed dehumidification equipment and evaluated the drying procedure