Water: The first 72 hours

You may experience a fresh water flood that originated from a broken water pipe or other plumbing fixture in your home

Loss Due To Water Basement

The first step is to save contents by either removing them from the affected area or by safely protecting them so that extraction of water can get underway. After extraction, specialized drying equipment is installed. Testing of humidity and temperature helps us determine the best approach to drying your home safely and quickly. Restoration after severe situations may require more extensive restoration.


When contaminated water is involved, all affected materials (such as carpets and building materials) may be removed and then discarded. Immediate cleaning and disinfecting will be carried out in affected areas

Loss Due To Water Yard

In some cases air scrubbing equipment may be installed to clean the air in the home or business. In either case, the focus is on safety and the health of the occupants.

Superior uses Benefect™, a treatment that is one-hundred percent natural and kills 99.99% of bacteria. This product is registered with Health and Environment Canada and meets their high health and safety standards.


Mould is a type of fungi that requires a food source (such as drywall, wood or other building materials) and grows in moist conditions, usually away from direct sunlight

Loss Due To Water Mold

The growth of mould in a building has been linked to a wide range of health problems from minor to serious.

The amount and source of mould is determined first. Remediation may mean removing affected drywall, insulation, carpet and in some cases other building materials. This work is carried out under containment to protect the indoor environment during remediation. Exposed building areas are then cleaned and disinfected.

Before any mould remediation can begin, an independent Environmental Hygienist must first assess the situation and determine what the required “mould protocol” in each individual circumstance shall be. This is to ensure that the proper remediation procedures are followed according to the type and degree of mould, and to ensure a safe environment for all involved. Final testing and clearance is also carried out by the Environmental Hygienist, who will then issue a clearance certificate upon successful completion of the job.

At Superior Disaster Services Ltd., our certified Mould Remediation Technicians are committed to safety and follow the IICRC S520 Standard and Reference Guide for Professional Mold Remediation, as well as the IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration.